| AWARDS: Great Practice from the NAPCE Awards 2025 – Outstanding Contribution to Pastoral Care
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The National Awards for Pastoral Care in Education – Sharing Good Practice – Outstanding Contribution to Pastoral Care Award
The National Awards for Pastoral Care in Education 2025 was our biggest event yet, with a huge amount of high quality entries and a sell-out audience, once again.
Every year we share many great examples of excellent practice in pastoral care and we’re proud to offer some of these to you in NAPCE News which may help guide and inspire your own work.
For this second instalment of the new series, taken from the 2025 Awards, we’re focussing on the “Outstanding Contribution to Pastoral Care” category, which was sponsored by Pupil Pathways.
The National Awards for Pastoral Care in Education, organised by NAPCE, highlights the amazing examples of good practice that is taking place across pastoral care in education.
The Outstanding Contribution to Pastoral Care Award Criteria
A person, group or organisation that has made a real difference for the benefit of young people in the area of pastoral care.
The Winner
Heather Law – Glenlola Collegiate School
Heather has been Head of Pastoral Care in Glenlola Collegiate School for 10 years. During this time, she has been nothing short of inspirational, both to staff and to pupils. She has transformed the pastoral provision in the school, from a reactive to a proactive system, building a popular wellness centre which is used by pupils and staff. Heather has inspired the pastoral team and school community with her ambitious ideas.
It is not an exaggeration to say that many pupils have been able to access education who would not have done so without the changes Heather has made in the last ten years. Heather has encouraged the entire school community to focus on our physical and mental wellbeing.
Older pupils can take on responsibility within the pastoral team. Peer supporters have full responsibility for form time on a Thursday leading imaginative games and promoting our school values, all of which allow younger pupils to build real relationships with their older peers.
Heather’s tireless work and enthusiasm have never faded, and she has built a team of staff who are as passionate about pastoral care and dedicated to their roles as she is. Where she shines though is in her dedication to caring about the pupils.
Nothing is ever too much. She gives up every lunch time to be available to pupils who need her. She listens to them and guides them. She deals with pupils and staff with respect and often humour Heather is leaving the pastoral care team in June to start phased retirement and will be sorely missed.
The finalists in this category were.
The Finalists
Kingsford Community School in Newham, London
The school serves an area marked by socio-economic deprivation and cultural diversity.
It has consistently demonstrated an exceptional commitment to pastoral care through its pioneering global outlook and transformative character-building initiatives.
Established in 2000, the school serves a community where 72% of pupils speak English as an additional language and nearly half are eligible for free school meals. Kingsford’s ethos of Aspire, Succeed, Be Excellent empowers pupils to thrive as resilient global citizens, a vision that earned it a Top 10 World’s Best School Prize in Overcoming Adversity (2024) and recognition as an IQM National Inclusion Champion (2024–25), one of only nine UK schools awarded this prestigious title.
The school’s transformational international programme, with its award-winning Confucius Classroom and global partnerships, equips pupils with the skills and perspectives needed to excel. Kingsford’s ‘Global Ambassadors’ are coached to confidently welcome visitors in multiple languages, earning praise for their confidence and leadership. Annual trips and work placements in China, Spain, and France immerse pupils in diverse international environments, boosting their cultural proficiency and wellbeing.
The school’s Community Cohesion team provides vital bilingual and cultural support for new pupils and their families, sometimes from war-torn countries, offering tailored English lessons and expert in-lesson support.
Central to Kingsford’s pastoral strategy are its FIRST values (Focus, Integrity, Respect, Self-determination and Teamwork), which permeate daily life.
Rachel Davenport – The Netherhall School and Oakes College, Cambridge
As a Deputy SENDCo, Rachel consistently goes above and beyond to ensure students receive the support they need. Rachel’s compassion and unwavering commitment drive her to pioneer innovative and responsive interventions and support for some of our most vulnerable students.
Her strength lies in sourcing interventions (including funding) to ensure that no student falls behind. Whether it’s a need for literacy and maths support or the need for a mentor, Rachel takes the time to understand what is needed and will do everything in her power to make it happen.
She has introduced various therapies, including LEGO, baking, and art therapy, to enhance student wellbeing.
Noticing a high rate of neurodiverse students being removed from lessons due to behavioural incidents arising from overstimulation, she recognised that these students as behavioural cases was inappropriate, she set about to change this, embodying the relational approaches championed within school.
She has introduced evidence-based sensory circuits within school. These circuits allow overstimulated students to leave lessons for short periods to burn off energy and reset, ready to return to class and engage with their learning.
Recognizing the mental health struggles of students with SEMH needs, Rachel established a therapy dog programme, now featuring three therapy dogs – Hugo, Duggie, and Bonnie who are on-site daily.
Another development was a summerhouse, ‘The Crow’s Nest’, as a safe space for students in crisis.
Overlooking a green expanse, this fully furnished, heated retreat offers students a quiet place to decompress when in crisis. Rachel is now transforming the surrounding area into a sensory garden, further enriching the provision.
Laura Stow The Netherhall School and Oakes College, Cambridge
Laura is the lead teacher for the school internal alternative provision, Hobbs. Hobbs was established four years ago with the intention of supporting Year 11 students at risk of NEET and during this time Laura has been instrumental in developing a rich and supportive environment for students who may otherwise have been at risk of permanent exclusion or directed to work online from home.
For Laura, it is essential that the students in Hobbs feel safe, cared for and leave school with a positive view of themselves. A student coming into Hobbs knows that they have free access to warm drinks, food, personal hygiene products and clothing, all provided by Laura with the lightest of touches without any individual feeling patronized or embarrassed.
Laura is quick to find out about each student, their needs, Laura is fierce in her loyalty to her students and determined that they feel valued: every birthday and life event – the good and the bad – are celebrated and supported. Students’ feelings are given validation and Laura gives them the space to be excited and sad, to love and to mourn loss and above all to support one another in this.
Success for students in Hobbs is clear to see: one student who arrived in Hobbs with 16% school attendance now comes every day, another student, supported to pursue her Art GCSE has been accepted onto an Art college course for September.
One of the biggest achievements, is the overwhelming feeling of positivity that greets you when you step into the Hobbs room: students are happy, they feel safe and they know that they are cared for.
Sue White – The Netherhall School and Oakes College, Cambridge
Sue White is our exceptional Director of Pastoral Support whose dedication, professionalism, and compassion have made a profound and lasting impact on the lives of countless young people. Sue joined the school in September 2004 as a Student Support Assistant and unqualified English teacher, Sue has dedicated over two decades to supporting students, particularly those from challenging backgrounds.
Appointed as Pastoral Manager in January 2016, Sue has become the cornerstone of the school’s pastoral provision. Sue’s role is wide-ranging and vital. She leads the pastoral team with clarity and purpose, ensuring all team members carry out their duties effectively while maintaining high standards.
As the most experienced Designated Safeguarding Lead in the school, Sue brings an invaluable depth of knowledge to every situation. She regularly provides expert advice and support to staff dealing with complex issues and takes the lead on major safeguarding concerns.
Her work extends beyond the school gates as she completes Early Help Assessments to secure vital external support for families in need. Sue’s commitment to the future of the school and its students is unwavering. She consistently goes above and beyond her role, attending support meetings during holidays, staying after hours to ensure student safety, and even coming into school on her days off when needed.
Her professionalism is matched only by her compassion, she treats each student as an individual, no matter how complex or difficult the situation. Sue never shies away from difficult decisions when she knows it is in a student’s best interest.
The students Sue works with often face significant challenges – social, emotional, behavioural, and sometimes safeguarding-related.
These young people need structure, understanding, and someone who truly believes in them. Sue embodies this balance perfectly: she is firm but fair, sets clear boundaries, and always puts the student’s welfare at the heart of her decisions.
For many, Sue has changed the course of their lives, providing the support, structure, and care they needed to succeed.
YGAM
Ygam is the UK’s a leading charity dedicated to preventing gaming and gambling harms among young people through education, safeguarding and empowering young people and those around them.
Through innovative educational programmes, research, and partnerships, we have made a significant impact on the pastoral care of young people. Ygam has developed a range of ‘train the trainer’ style programmes.
Our programmes are City & Guilds assured or CPD accredited and are designed to raise awareness about the risks associated with gaming and gambling, provide practical strategies for spotting the signs of harm, and open up conversations around gaming and gambling harms.
They also offer 1000+ free PSHE and RSE resources including lesson plans, tutorial sessions, and interactive activities.
Ygam believe that by empowering those working closely with young people, they can ensure that they are confident addressing gaming and gambling harms within the pastoral curriculum, family unit and within wider communities, so that young people receive the support they need.
Ygam provides dedicated training, as well as resources and guidance, to help parents understand the risks associated with gaming and gambling. The support form Ygam includes workshops, online resources, and a dedicated family hub to support parents and carers in having informed conversations with their children and setting appropriate boundaries.
Ygam’s efforts have had a profound impact on the pastoral care of young people. The organisation’s educational programmes have reached over 4.6 million young people and 28000 professionals over the course of the charity lifespan, equipping them with the knowledge and skills to make informed decisions and remain safeguarded against gaming and gambling harms. Educators and professionals trained by Ygam are better prepared to support their young people, and parents have the resources they need to guide their children effectively.
Ygam has created a safer and more supportive environment for young people, ensuring their well-being and empowering them to thrive.
The nominations for the National Awards for Pastoral Care in Education 2026 are now open.
Find out more and link to the entry form here https://www.napce.org.uk/national-awards-for-pastoral-care-in-education-2026-entry-now-open |